29 votes
Ignore button for expired licenses
If an additional license like web security or mail security expired in the past, my license view will never be green again.
I want to have a button to tell the ACC "please ignore this expired date" and then my license view will be green again
Status:
completed
This feature has been implemented in Astaro Command Center V2.2. Enjoy!
Massimo Dalla Giustina
We already discussed this on
http://www.astaro.org/other-astaro-products/astaro-command-center-acc/24699-1-903-monitoring-behavior-expired-subscriptions-feature.html
So, a solution could be in your conclusion....
Thanks.
megaposer
The threshold calculation system is fully automated and self-adjusting. Such a mechanism would be very difficult and time consuming to implement.
Reason#1
ACC cannot differ between various subscriptions because there names are changing from time to time and each device can have a different set of subscriptions. Hence, all subscriptions are handled the same, otherwise there might be new or changed subscriptions which ACC cannot handle. This would obviously be bad.
Reason#2
Even if we implement... more
The threshold calculation system is fully automated and self-adjusting. Such a mechanism would be very difficult and time consuming to implement.
Reason#1
ACC cannot differ between various subscriptions because there names are changing from time to time and each device can have a different set of subscriptions. Hence, all subscriptions are handled the same, otherwise there might be new or changed subscriptions which ACC cannot handle. This would obviously be bad.
Reason#2
Even if we implemented such a button there would be need for clarification: The button cannot apply to a specific license on a specific device because of the aforementioned reason#1. It would need to be applicable for all expired subscriptions of a specific device or all devices a user has monitoring access. This requires that we need to store this setting as a per-user preference and that the threshold system counterchecks these settings. Or we make it a global setting only super-admins can make.
Conclusion
As an alternative and much faster implementation we suggest of reversing the calculation for expired licenses. For each threshold (expired for more than 7, 14, 30 days) we would reduce the warning level until the level for expired subscriptions is "green" again. The rationale here would be that the user still has enough grace time and an acceptable annoyance time till the warning is no longer issued. Additionally, he would still be able to view his/her previous subscriptions.