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Mail Protection: Multiple times for Quarantine Digest delivery

Please add the ability to specify more than 2 time times for sending the quarantine report.

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    PhilippWindrichPhilippWindrich shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →
    philip lockphilip lock shared a merged idea: Set time Quotas on Quarantine emails  ·   · 

    18 comments

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      • JRJR commented  ·   ·  Flag as inappropriate

        It's a shame and I don't understand that this request hasn't been adressed in 6 years. In times of ransomware through office documents attachment blocking has become even more important. The reasonable thing from the recipients point of view would be to inform them immediately. Hourly reports would be just acceptable.

      • James DotsonJames Dotson commented  ·   ·  Flag as inappropriate

        There needs to be an option that lets you set the frequency to send this quarantine report (e.g. hourly, every X hours, etc.). This is a necessity for all business users.

      • Thomas KrätzigThomas Krätzig commented  ·   ·  Flag as inappropriate

        It´s a big problem for our customers too. And please show all mails in qurantine with every new generated report. We need the report every hour.

      • Anonymous commented  ·   ·  Flag as inappropriate

        It's a big problem, that our users don't know, that important mails are blocked by a quarantine-rule. Please implement more times to generate the quarantine-report (by hour). The report should show all mails.

      • Anonymous commented  ·   ·  Flag as inappropriate

        It's not practical to wait several hours before getting a report, that a message was quarantined. This way, we miss important informations. Best solution would be sending a report immediately or at least every hour.

      • UllrichUllrich commented  ·   ·  Flag as inappropriate

        we need this feature too. It really could not be that complicated to send more of these quarantine reports. Every hour or always when a mail is quarantined. Two times a day is two less. We are a publishing company ang got a lot of our informations via mail. And by having only two reports a day we are missing a lot of informations.

      • AdminAdmin commented  ·   ·  Flag as inappropriate

        Please add more time slots for sending quarantine reports on a day!

        Or just ignore time slots and always(!) send quarantine reports out to the specific users which got spam (for example).

      • RickRick commented  ·   ·  Flag as inappropriate

        I have been asking for this feature since first using Sophos when it was in it's infancy.
        I'm glad to see it may be considered by dev as a viable option.

      • Jill OviattJill Oviatt commented  ·   ·  Flag as inappropriate

        I agree that there should be an option to send out a "quarantine report" either immediately or every hour. I missed a whole day of production on a publication because the proof came in at 9am and I didn't get it until 4pm.

      • Ifor DaviesIfor Davies commented  ·   ·  Flag as inappropriate

        Why not give the option to send out a "quarantine report" type email (ie. one with the Release/Whitelist links) immediately that an email is quarantined? Business users shouldn't have to wait several hours before being able to release a potentially important email - surely the purpose of UTM is to protect my network, not to annoy my customers?

        Second best option would be an option to send quarantine reports every X hours (where X goes all the way down to 1).

      • Peter KühnelPeter Kühnel commented  ·   ·  Flag as inappropriate

        The best way to handle the problem is to send an e-mail notice to the recepient that his (may be expected) e-mail was moved into quarantine. This notice must be generated even in the same moment of quarantining the e-mail.

      • Simon ShawSimon Shaw commented  ·   ·  Flag as inappropriate

        I'd like a dropdown list of when to send it.
        IE: 2 hours, 4 hours, 6 hours, 12 hours, 16 hours, 24 etc.

      • QuesenberryQuesenberry commented  ·   ·  Flag as inappropriate

        Our customers get messages that are quarantined and they need them right away and cannot wait the 4 hours during the day or up to 16 hours in the evening to know if they have a message waiting.

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