Do you recognize a good idea when you see one? We want to hear from you!
Header Image

I suggest you ...

Mail Protection: Multiple times for Quarantine Digest delivery

Please add the ability to specify more than 2 time times for sending the quarantine report.

158 votes
Vote
Sign in
Check!
(thinking…)
Reset
or sign in with
  • facebook
  • google
    Password icon
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    PhilippWindrichPhilippWindrich shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →
    philip lockphilip lock shared a merged idea: Set time Quotas on Quarantine emails  ·   · 

    16 comments

    Sign in
    Check!
    (thinking…)
    Reset
    or sign in with
    • facebook
    • google
      Password icon
      Signed in as (Sign out)
      Submitting...
      • Thomas KrätzigThomas Krätzig commented  ·   ·  Flag as inappropriate

        It´s a big problem for our customers too. And please show all mails in qurantine with every new generated report. We need the report every hour.

      • Anonymous commented  ·   ·  Flag as inappropriate

        It's a big problem, that our users don't know, that important mails are blocked by a quarantine-rule. Please implement more times to generate the quarantine-report (by hour). The report should show all mails.

      • Anonymous commented  ·   ·  Flag as inappropriate

        It's not practical to wait several hours before getting a report, that a message was quarantined. This way, we miss important informations. Best solution would be sending a report immediately or at least every hour.

      • UllrichUllrich commented  ·   ·  Flag as inappropriate

        we need this feature too. It really could not be that complicated to send more of these quarantine reports. Every hour or always when a mail is quarantined. Two times a day is two less. We are a publishing company ang got a lot of our informations via mail. And by having only two reports a day we are missing a lot of informations.

      • AdminAdmin commented  ·   ·  Flag as inappropriate

        Please add more time slots for sending quarantine reports on a day!

        Or just ignore time slots and always(!) send quarantine reports out to the specific users which got spam (for example).

      • RickRick commented  ·   ·  Flag as inappropriate

        I have been asking for this feature since first using Sophos when it was in it's infancy.
        I'm glad to see it may be considered by dev as a viable option.

      • Jill OviattJill Oviatt commented  ·   ·  Flag as inappropriate

        I agree that there should be an option to send out a "quarantine report" either immediately or every hour. I missed a whole day of production on a publication because the proof came in at 9am and I didn't get it until 4pm.

      • Ifor DaviesIfor Davies commented  ·   ·  Flag as inappropriate

        Why not give the option to send out a "quarantine report" type email (ie. one with the Release/Whitelist links) immediately that an email is quarantined? Business users shouldn't have to wait several hours before being able to release a potentially important email - surely the purpose of UTM is to protect my network, not to annoy my customers?

        Second best option would be an option to send quarantine reports every X hours (where X goes all the way down to 1).

      • Peter KühnelPeter Kühnel commented  ·   ·  Flag as inappropriate

        The best way to handle the problem is to send an e-mail notice to the recepient that his (may be expected) e-mail was moved into quarantine. This notice must be generated even in the same moment of quarantining the e-mail.

      • Simon ShawSimon Shaw commented  ·   ·  Flag as inappropriate

        I'd like a dropdown list of when to send it.
        IE: 2 hours, 4 hours, 6 hours, 12 hours, 16 hours, 24 etc.

      • QuesenberryQuesenberry commented  ·   ·  Flag as inappropriate

        Our customers get messages that are quarantined and they need them right away and cannot wait the 4 hours during the day or up to 16 hours in the evening to know if they have a message waiting.

      Feedback and Knowledge Base