We would like the ability to either have greater control of the block pages i.e. fully customisable block pages or to have a form inbuilt to allow the end user to request for the site to be unblocked.

The form would prefill with the url, reason for block, username and a box for the explanation to why it should be unblocked. On submitting it would then go to the cache administrator for actioning or to a portal within utm for review

It would help increase acceptance of the system. Not all sites that fall within a blocked category necessarily warrant blocking and there may be a good reason to unblock. Simply specifying the email address of the administrator isnt very end user friendly and it can lead to missing information if they were to manually send an email