Quarantine Report: Local Language Support
As requested by many users an option to send localized versions of the Quarantine Reports would be really nice for non English speaking users.
The report is only send in English to the end-user. It should be possible to change the language of the report or to customize the whole report and not only the text under "Customizable message text".
The contents of a letter when sending an Exective Report by a HTML, are being written by the language established in WebAdmin, but the contents of a letter when sending a report by the PDF form, are being written in English.
Even when sending an Exective Report by the PDF form, Want to write it by the language established in WebAdmin.
To be honest: None of my users uses the EUP. Mostly there shouldn't be the requirement for them to do so anyways...
Therefore, I agree that it would be helpful to be able to customize the layout as well as have localized messages
It would be nice if you could customize the quarantine report mail.
1. We (administrators) prefer using the admin interface in default english, but for the report emails sent to users we would prefer german language
2. We would like to customize the layout of the report email in general to fit our needs
Elmar Haag commented
You just have to select the correct Webadmin language. The Quarantine Report is automatically using the same localization settings.
@Bob: you are right but the quarantine report sent via mail is not customizable... it would be nice if admin could translate it... and also: I have noticed an estetic issue: (c) Astaro AG 2002-2009 instead of 2010 (not important I know :))
Bob Alfson commented
The language is chosen automatically in the EUP based on the selection in the users browser. If the user has not made a language selection, then the 'Fallback' selected in the EUP configuration is used.
Bob Alfson commented
This is already included for the Enduser Portal although there's no way to have different entries for different languages for the "welcome" message. There's also only room for one language in 'Management >> Customization'.
Custom language could be made selectable using User Portal by each user with a default language selectable in WebAdmin...