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• Evan Hart commented  ·  March 25, 2013 1:08 a.m.  ·  Flag as inappropriateFlag as inappropriate  ·  Delete

  This same thing happens when URL's refer to bad/non-existent hosts or valid hosts/IP's but unresponsive servers.

  +1 (if I had any more votes)

• Rudolf Eksteen commented  ·  January 29, 2013 3:55 a.m.  ·  Flag as inappropriateFlag as inappropriate  ·  Delete

  Yes this would be a great future. Also the ability to display the category if being blocked for web filter. quicker to troubleshoot.

• thtran commented  ·  January 9, 2013 1:08 a.m.  ·  Flag as inappropriateFlag as inappropriate  ·  Delete

  Finally! Thanks very much. This is a real annoying bug in Astaro ASG/Sophos UTM!

• James White commented  ·  January 8, 2013 9:13 a.m.  ·  Flag as inappropriateFlag as inappropriate  ·  Delete

  Awesome, can you confirm that this will also work with the Web Application "reverse proxy"?

• James White commented  ·  November 11, 2012 3:31 p.m.  ·  Flag as inappropriateFlag as inappropriate  ·  Delete

  Yes please. A custom 503 error page whilst updates on web servers are being done would be very very useful to me.

• Bob Alfson commented  ·  August 8, 2012 9:53 a.m.  ·  Flag as inappropriateFlag as inappropriate  ·  Delete

  Angelo commented that V9.1 will have some sort of redirect capability. Perhaps this can be combined with those changes.

• David B. commented  ·  June 19, 2012 9:26 a.m.  ·  Flag as inappropriateFlag as inappropriate  ·  Delete

  Totally agree

• David B. commented  ·  June 19, 2012 9:23 a.m.  ·  Flag as inappropriateFlag as inappropriate  ·  Delete

  oh yes please, our users do not read very good English. it would be easier for them to have custom pages.

• Marcos Machado commented  ·  September 14, 2011 12:17 p.m.  ·  Flag as inappropriateFlag as inappropriate  ·  Delete

  2 years and still nothing... :( About 50% of my support tickets can be avoided with this little change in the Astaro's error/block messages. I hope it gets more attention soon and, please, use big and easy to understand signs/messages to help our clever users.

• MichaelR commented  ·  August 19, 2011 10:46 a.m.  ·  Flag as inappropriateFlag as inappropriate  ·  Delete

  That's exactly what we need! We get dozens of support tickets because of users who cannot differentiate between an error message and a blocked website!

• Dennis Philpot commented  ·  June 14, 2011 5:37 a.m.  ·  Flag as inappropriateFlag as inappropriate  ·  Delete

  This shouldn't basicly be this hard or? Simply make the template kinda show in a Textbox where you can change your html or (i would prefere this!) make a CSS-File where you can configure everything and in the first step make it editable in a textbox.

  Hope to see this feature soon.

• Lutz Herzog commented  ·  November 25, 2010 10:34 a.m.  ·  Flag as inappropriateFlag as inappropriate  ·  Delete

  that 'd be very appreciated. I'm a little bit annoyed by the users asking me why we're blocking offline or timeouted urls.

• Nar commented  ·  July 24, 2010 1:40 p.m.  ·  Flag as inappropriateFlag as inappropriate  ·  Delete

  Um, yea. I have the same issue as others have reported here, but after more than a year, doubt much will be done. This should be combined with the "Change error message" request. I already voted for that one.

  I'd also like to add an email link to the admin on that page to forward that page so the admin can see at a glance what the real issue is. But it would be best if we can just code our own pages in HTML, even if we need to do it in Frontpage and import it to the Astaro. Come to think of it, a blank page with only customizable text would be better. Not ideal, but better.

• Mark B. commented  ·  April 7, 2010 5:12 a.m.  ·  Flag as inappropriateFlag as inappropriate  ·  Delete

  Being able to have the different message pages be edited so that the visually look different to the user would help tremendously and reduce confusion for end users. Something simple like page color or background...just enough so that they see that it's something different than "denied".

• Matthias Nees commented  ·  September 17, 2009 12:25 a.m.  ·  Flag as inappropriateFlag as inappropriate  ·  Delete

  i miss this feature also for blocked file extensions.
  a localisation for blocked MIME types is also not possible (but i am not sure at what circumstances a user see a message when astaro blocked specific MIME types)

• Daniel Werner commented  ·  September 10, 2009 4:49 a.m.  ·  Flag as inappropriateFlag as inappropriate  ·  Delete

  I agree to this feature.
  I actually got a message with a screenshot. "can you whitelist this url".
  A typical screenshot... "Content blocked" and a small error message "no route to host" :)

• Sascha Paris commented  ·  July 24, 2009 2:47 a.m.  ·  Flag as inappropriateFlag as inappropriate  ·  Delete

  This seems to be a duplicate of "Change error message" which has already a lot of votes

• Peter Meier commented  ·  July 9, 2009 2:25 a.m.  ·  Flag as inappropriateFlag as inappropriate  ·  Delete

  I always have calls from the user to ask what happen again, why the side is blocked because they don’t understand the error message. A good feature could be when the administrator can decide, maybe with a simple click, if the user should see the error from the Astaro proxy or the error from the IE. And it would be very helpful when the administrator could customize these inapprehensible messages from the Astaro proxy.

• Peter Meier commented  ·  July 9, 2009 2:08 a.m.  ·  Flag as inappropriateFlag as inappropriate  ·  Delete

  I am absolutely agreed with Sascha Paris. I always have calls from the user to ask what happen again. A good feature could be when the administrator can decide, maybe with a simple click, if the user should see the error from the Astaro proxy or the error from the IE.
  In the meantime it would be helpful to get a list with all possible errors which the Astaro proxy to display.

• Sascha Paris commented  ·  July 7, 2009 2:18 a.m.  ·  Flag as inappropriateFlag as inappropriate  ·  Delete

  I also would like to see more detailed error messages for end users. A normal user has no idea what "transport endpoint not connected" or something similar could mean ;o))