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Sophos Mobile Solutions

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This is the forum to discuss all features for the mobile products, like:
- Sophos Mobile Control
- Sophos Mobile Security
- SMC SaaS offering
- Any other brilliant mobile idea

Please post your ideas/feature requests and rate the existing requests

NOTE: Please post requests for Sophos Mobile Encryption into the Sophos Data Protection Forum

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  1. Reporting

    Specific reports I would like to see include:
    * Device inventory with user name, OS, version, compliance status, management status, last check in time, and description
    * Device inventory with above information by device group
    * Task list by device and status
    * Compliance violation report with list of violations per device. There should be two versions of this report by device and by user.
    * Report by user:
    Registered device inventory
    Installed Application inventory
    * Report on successful application install/uninstall (pushed from SMC)
    * Report on failed uninstall (IE user canceled)
    * Traffic report by device and by user…

    83 votes
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      5 comments  ·  Sophos Mobile Control (SMC)  ·  Flag idea as inappropriate…  ·  Admin →
    • Application Control

      Capability to prevent the user from running a specific application defined by admin in the admin interface.
      A log should be sent to the server when the user tries to start the application.

      65 votes
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        1 comment  ·  Sophos Mobile Control (SMC)  ·  Flag idea as inappropriate…  ·  Admin →
      • Screen sharing and remote control

        Add support for screen sharing and remote control of the device. Minimum either iOS or Android must be supported

        41 votes
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          1 comment  ·  Sophos Mobile Control (SMC)  ·  Flag idea as inappropriate…  ·  Admin →
        • Official Support of Zarafa Mailservers

          Currently Sophos Mobile Control already works with Zarafa Mailservers (Exchange alternative) but is not officially supported. This product is quite widespread an a support would extend our possibilities to promote the solution.

          41 votes
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            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
          • Reporting Interface like Sophos Enterprise Console

            I think the current functionality of the reporting is not enough - not so informative, not be able to scheduled. One of partners that are about to start SaaS with SMC is trying to extract data from the SMC database directly. But the schema of the DB is not open to public.
            If the reporting interface like Sophos Enterprise Console is provided, user can easily create his own report as he like.

            40 votes
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              1 comment  ·  Sophos Mobile Control (SMC)  ·  Flag idea as inappropriate…  ·  Admin →
            • Support the NitroDesk Touchdown

              Sophos Mobile Control should deliver support of the NitroDesk Touchdown client. This includes:
              - Configuration of the client
              - remote partial wipe
              - ....

              This would move the data protection level on Android phones on the same level as on iOS.

              36 votes
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                0 comments  ·  Sophos Mobile Control (SMC)  ·  Flag idea as inappropriate…  ·  Admin →
              • Enable Install on Linux

                Please make it possible to install SMC on a Linux machine. Several customers do not feel comfortable with security software running on a Windows machine. Some even have policies to not allow Windows machines in their DMZ, so a Linux version would be highly appreciated.

                33 votes
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                  0 comments  ·  Sophos Mobile Control (SMC)  ·  Flag idea as inappropriate…  ·  Admin →
                • Automatic enable or disable roaming and 3G data

                  If on a smartphone/tablet the roaming/data threshold is passed, block further data traffic through SMC until a “new period of roaming” is starting.

                  33 votes
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                    2 comments  ·  Sophos Mobile Control (SMC)  ·  Flag idea as inappropriate…  ·  Admin →
                  • Adding Apps to the Blacklist/Whitelist via Button

                    Adding Apps to the blacklist/whitelist is currently not very handy. It would be nice to be able to add Apps to the list using the “Show installed software” feature. It would only require checkboxes in front of the Apps and 2 buttons (Blacklist/Whitelist) and would make the definition of the lists much easier.

                    32 votes
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                      3 comments  ·  Sophos Mobile Control (SMC)  ·  Flag idea as inappropriate…  ·  Admin →
                    • Geo-fencing

                      Push out or remove policies based on the device GEO location. This feature will require constant communication of the location with the server

                      30 votes
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                        1 comment  ·  Sophos Mobile Control (SMC)  ·  Flag idea as inappropriate…  ·  Admin →
                      • Remove need for URL for SMC licensing

                        Implement a new method for SMC licensing, which removes to know the URL before purchasing. The URL will be needed at the time of installation, the license will be enabled by entering a license key (similar to SMSec licensing)
                        Without any license key, the system is in an evaluation mode with 5 users and 45 days

                        29 votes
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                          0 comments  ·  Sophos Mobile Control (SMC)  ·  Flag idea as inappropriate…  ·  Admin →
                        • Redundancy of SMC server

                          MSFC ( MicroSoft Failover Cluster ) should be supported since a failover configuration is required in an enterprise sevice

                          29 votes
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                            2 comments  ·  Sophos Mobile Control (SMC)  ·  Flag idea as inappropriate…  ·  Admin →
                          • Mobile Content Management

                            Provide access to files published from the SMC server from within the SMC client

                            27 votes
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                              2 comments  ·  Sophos Mobile Control (SMC)  ·  Flag idea as inappropriate…  ·  Admin →
                            • Removal of iOS Applications via Task Bundle

                              Currently iOS Applications can only be removed by manually accessing every device and removing each application separately. It should be possible to create "Remove Application" tasks in a Task Bundle so an administrator could remove an application with fewer clicks from any device.

                              23 votes
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                                2 comments  ·  Sophos Mobile Control (SMC)  ·  Flag idea as inappropriate…  ·  Admin →
                              • SMC: Control of the monthly used data traffic (WiFI, GSM/3G, roaming) for IOS Devices

                                Control of the monthly used data traffic is very important for our customer. With Android we can define a watermark and if the traffic goes beyond that, the user gets a notification. Will be very useful has it for IOS devices and a lot of our customer ask for it.

                                22 votes
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                                  0 comments  ·  Sophos Mobile Control (SMC)  ·  Flag idea as inappropriate…  ·  Admin →
                                • Automatic remediation that delete the "lockdown" profile in case the device become compliant again.

                                  When a device gets non-compliant today we have the chance to send a "lockdown" profile. Could be useful if it is compliant again to have the possibility to have an automatic remediation that delete the "lockdown" profile.

                                  22 votes
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                                    0 comments  ·  Sophos Mobile Control (SMC)  ·  Flag idea as inappropriate…  ·  Admin →
                                  • App filtering by app category

                                    Instead of whitelisting/blacklisting specific apps, why not be able to allow/block certain categories of apps instead? So that you are able to block games but allow productivity apps. Trojanized and malicious apps could be blacklisted as default.

                                    21 votes
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                                      0 comments  ·  Sophos Mobile Control (SMC)  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Support of SMC with outgoing Proxy

                                      Currently it is possible to define the outgoing proxy server directly inside the database. But it is not officially supported to use this settings.

                                      Especially larger accounts only may access the internet via an proxy and need to make use of the proxy functionality. So we should officially support this setting and/or make it available via the Configuration Wizard.

                                      18 votes
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                                        0 comments  ·  Sophos Mobile Control (SMC)  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Silent app installation on Samsung Android

                                        Silent (un-)installations of apps on Samsung SAFE devices is possible according to http://www.samsung.com/us/article/samsung-for-enterprise

                                        SMC 3.0 supports SAFE-APIs.

                                        That's a really good instument to enforce Black-/Whitelists.

                                        18 votes
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                                          0 comments  ·  Sophos Mobile Control (SMC)  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Dual persona managment for mobile data production

                                          Dual persona is gaining momentum. Sophos will benefit greatly in the Mobile Security space if we can offer data protection central management of dual persona devices. Selective wipes to delete the 'business persona' of the mobile device should be easy to accomplish. It will also give Sophos a stronger BYOD story. Considering that it's VMware as the underlying technology, and we have a working relationship with VMware there should be less complexity involved.

                                          If there are other useful features available in the VMware APIs please consider those capabilities as well. At this time, I don't have access to those details.

                                          16 votes
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                                            0 comments  ·  New Mobile security ideas  ·  Flag idea as inappropriate…  ·  Admin →
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