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Sophos Mobile Solutions

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This is the forum to discuss all features for the mobile products, like:
- Sophos Mobile Control
- Sophos Mobile Security
- Sophos Secure Workspace
- Sophos Secure Email
- SMC SaaS offering
- Cloud Mobile Control
- Cloud Mobile Security
- Any other brilliant mobile idea

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  1. Save extended filter options as custom report

    I would like the ability to save custom reports created from the extended filter within the device inventory. These reports would then appear under a 'Custom Report' header within the reports section of the UI. The ability to schedule these reports would also be useful, especially during roll-out scenarios.

    9 votes
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      0 comments  ·  Sophos Mobile Control (SMC)  ·  Flag idea as inappropriate…  ·  Admin →
    • Automatic removal of malware/PUA apps

      In case that malware or PUA are found on a mobile device it would be great if SMC would automatically initiate a task that removes the corresponding app (either with/ or without user interaction).

      1 vote
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        0 comments  ·  Sophos Mobile Security  ·  Flag idea as inappropriate…  ·  Admin →
      • Multiple configurable email accounts

        For some use cases it would be nice if we could configure more than one account in SSE. It seems that the App itself does allow this feature (Settings -> Add new account).

        3 votes
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          0 comments  ·  Sophos Secure Email  ·  Flag idea as inappropriate…  ·  Admin →
        • LOCK device when outside of GEOFENCE, not just container

          Device locks when outside of geofence radius, compliance rules based on geofence as well would be helpful.

          1 vote
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            0 comments  ·  Sophos Mobile Control (SMC)  ·  Flag idea as inappropriate…  ·  Admin →
          • Default Mail-address for default-group

            Using SMC 6.05 and AC2 it's easy to bring a supervised iPad via AC2 and some clicks on the iPad into the SMC. I hope that the naming-convention will be changed with SMC 6.1 to the native clientname of the iPad. Then I will have my iPads in the default group. But when I want to configure the control-app I need a mail-address for all my 180 iPads. Can you please implement it to add a default-mail-address to the iPads in the default-group? That would make life much easier, otherwise I have to touch 180 devices in the SMC (mass-operations…

            2 votes
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              1 comment  ·  Sophos Mobile Control (SMC)  ·  Flag idea as inappropriate…  ·  Admin →
            • Setup AD FS for external directory

              On hosted SMC instances it would be much better to allow external directory sync using AD FS than LDAPS. This is a more secure method of passing through directory details to SMCaas.

              6 votes
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                0 comments  ·  SMC SaaS offering  ·  Flag idea as inappropriate…  ·  Admin →
              • Last Seen Needs More Detail

                On the Devices page, the Last Seen column used to have more detail in SMC 4, where you could see the days, hours, minutes since the last sync. Beginning with version 5, the data looks too similar when described as 1 month, 1 hour, etc. It used to be apparent very quickly when a device was no longer synchronizing. It's no longer a quick task to browse the list to find a troublesome device.

                1 vote
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                  1 comment  ·  Sophos Mobile Control (SMC)  ·  Flag idea as inappropriate…  ·  Admin →
                • Contacts export handling

                  It would be nice if the admin can restrict the export of contacts to the native phone book according to the following guide lines:
                  - User is allowed to export the whole contacts data
                  - User is allowed to only export contact name and phone number
                  - User is not allowed to export any contact data

                  Furthermore they seem to provide a possibility to have the native contacts imported into the Mail container app - so they have 2 different phone books within the mail container: a private and a corporate one.

                  Wouldn't this be a possible addition to SSE?

                  1 vote
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                    0 comments  ·  Sophos Secure Email  ·  Flag idea as inappropriate…  ·  Admin →
                  • Export contacts on Android

                    Within an iOS policy we can define whether to allow exporting of contacts into the native phone book. Please also implement this for the Android platform.

                    7 votes
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                      0 comments  ·  Sophos Secure Email  ·  Flag idea as inappropriate…  ·  Admin →
                    • Self Service Portal - Device Name Customization

                      Please add the possibility to customize (possibility to choose) a name of the User/Device when enrolling through the SSP.
                      It's currenty not possbile from the SSP, the result is a list of devices called:
                      firstlastname_1
                      firstlastname_2
                      firstlastname_3... and so on.

                      How can we differentiate to identify the device if all of them are the same model and brand?
                      Thanks.

                      1 vote
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                        3 comments  ·  Sophos Mobile Control (SMC)  ·  Flag idea as inappropriate…  ·  Admin →
                      • Certified Emails

                        Please make it possible to add user certificates in the app, so each user kann sign his emails.

                        3 votes
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                          0 comments  ·  Sophos Secure Email  ·  Flag idea as inappropriate…  ·  Admin →
                        • Shared Mailboxes

                          Add possibility to use exchange 2013 shared mailboxes

                          8 votes
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                            0 comments  ·  Sophos Mobile Control (SMC)  ·  Flag idea as inappropriate…  ·  Admin →
                          • Mail signatur

                            It should be possible to set email signatur in combination with wildcards.

                            1 vote
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                              0 comments  ·  Sophos Secure Email  ·  Flag idea as inappropriate…  ·  Admin →
                            • Compliance -> Direct link to the settings

                              If a device is not compliant, e.g. encryption inactive, it should be possible to click on the text to switch directly to settings and enable it.
                              the same should be would with (managed) apps.

                              3 votes
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                                0 comments  ·  Sophos Mobile Control (SMC)  ·  Flag idea as inappropriate…  ·  Admin →
                              • New field in SMC local users to use it as an email account login name

                                In SMC, AD synchronization can be used to get the users, but if I want to use local users instead of AD synchronization, there's only two local variables to use in SMC mail profile: %_EMAILADDRESS_% and %_USERNAME_%..

                                Those variables are pointing to SMC local user email address and SMC local user username.

                                As long as SMC local user cannot contain spaces, %_USERNAME_% can't be used in SMC mail profile if AD users contain a space, for instant: AD user "Jhon Pepper" obviously would not match with "JhonPepper" SMC local user.

                                An error its generated at device's mail profile instalation (at…

                                3 votes
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                                  1 comment  ·  Cloud Mobile Control  ·  Flag idea as inappropriate…  ·  Admin →
                                • Create new dashboard widget, which count by users and not devices

                                  Current dashboard widgets are all by the number of devices. Please also add some by the users (with devices), like:
                                  - Total number of users with a device (number)
                                  - Compliance status by user (pie chart + numbers)
                                  - User per group

                                  1 vote
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                                    0 comments  ·  Sophos Mobile Control (SMC)  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Konfigurationslink beim Einrichten direkt über SMC App öffnen

                                    Den Link in der Einrichtungsmail direkt mit der SMC App öffnen. Es ist umständlich den Link erst in einem Browser zu öffnen um die Konfiguration zu laden und dann in der SMC App zu öffnen. Warum kann die SMC App das nicht alleine.

                                    4 votes
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                                      0 comments  ·  Sophos Mobile Control (SMC)  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Remove Unenrol - or allow administrators to lock it

                                      I propose you introduce a way to secure the Control App - without locking the app in App Control as this would mean users can still sync and stay up to date, but admins such as me can rest assured they won't hit unenrol and lose it all.

                                      4 votes
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                                        0 comments  ·  Sophos Mobile Control (SMC)  ·  Flag idea as inappropriate…  ·  Admin →
                                      • 1 vote
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                                          0 comments  ·  Sophos Mobile Control (SMC)  ·  Flag idea as inappropriate…  ·  Admin →
                                        • VPP Benutzer manuel erstellen

                                          Bei einem SMC Mandant (Kunde) wo ein externen Verzeichnisses (LDAP) konfiguriert ist, soll einen manuelle erstellen von Benutzer für VPP wieder (ab SMC 5.x nicht mehr) möglich sein.

                                          Nur so können Geräte mit einer privaten Apple-ID in den VPP aufgenommen werden und ein AD-Dummy Benutzer ist zu aufwändig!

                                          3 votes
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                                            0 comments  ·  Sophos Mobile Control (SMC)  ·  Flag idea as inappropriate…  ·  Admin →
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