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Sophos Mobile Solutions

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This is the forum to discuss all features for the mobile products, like:
- Sophos Mobile Control
- Sophos Mobile Security
- Sophos Secure Workspace
- Sophos Secure Email
- SMC SaaS offering
- Cloud Mobile Control
- Cloud Mobile Security
- Any other brilliant mobile idea

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  1. Enable local wipping without conexion with SMC

    I have several android phones that once instaled the SMC client I cannot wipe them because the MDM policy doesnt alow it. It is very usefull to avoid user to ***** the phone, but when I apply some restrictions (like dont alow settings) and the phone hasnt any conections (an error with the android VPN make the 3G unusefull) to contact with the SMC server, the phone is for the garbage.
    I think something like a function in Safeguard Configuration Protection: alow the administrators of SMC to generate a code (can be created with the IMEI or the SMC ID),…

    3 votes
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      0 comments  ·  Sophos Mobile Control (SMC)  ·  Flag idea as inappropriate…  ·  Admin →
    • Fingerprint managed by Sophos Central ?

      Do you know if the fingerprint lock will be implement in Sophos Central ?

      Thanks

      1 vote
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        0 comments  ·  Cloud Mobile Control  ·  Flag idea as inappropriate…  ·  Admin →
      • Export device virus history with Webservice-API

        With the current API, we can't get the threats history for a device. It would be very useful if we can fetch all events for a specific period.

        (I would call this API periodically to detect blocked threats and populate a centralized database with virus detections from multiple AV scanners)

        3 votes
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          0 comments  ·  Cloud Mobile Control  ·  Flag idea as inappropriate…  ·  Admin →
        • Improve tasks to change devices parameters (GPS/WiFi state, ...)

          It would be useful to improve tasks so that we can modify device parameters, like current GPS or Wi-Fi state.
          For example, if we have a policy that needs to have GPS activated to be compliant, it would be great if we can reactivate it with a remediation task if it get disabled.

          1 vote
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            0 comments  ·  Cloud Mobile Control  ·  Flag idea as inappropriate…  ·  Admin →
          • Add 2,3 and 6 months to the query for last seen

            Currently you can filter only for devices not shown up to up for 1 month. Please extend this list with 2,3 and 6 months as option

            1 vote
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              0 comments  ·  Sophos Mobile Control (SMC)  ·  Flag idea as inappropriate…  ·  Admin →
            • Recognize when someone calls without need to export the contacts

              Recognize when someone calls without need to export the contacts.
              Samsung Knox has such a function (call ID recognition). Maybe create a own dailer?

              1 vote
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                0 comments  ·  Sophos Secure Email  ·  Flag idea as inappropriate…  ·  Admin →
              • Paket Continue on Error

                To create a mass deinstall paket for unwanted Android apps, we need the option to declare the Command Paket to "Continue on error". Today the paket is completely interupted, when a phone does not have one of the apps, which have to be deleted.

                1 vote
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                  0 comments  ·  Sophos Mobile Control (SMC)  ·  Flag idea as inappropriate…  ·  Admin →
                • filter remove old ios versions

                  Is it posible to remove old IOS versions, at the filter. dropdownbox
                  We have IOS 5.0.1 up to version 9.3.1.
                  But there is no way i want so select IOS version 5, 6, 7 or 8

                  1 vote
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                    0 comments  ·  Sophos Mobile Control (SMC)  ·  Flag idea as inappropriate…  ·  Admin →
                  • Filter Device model dropbox

                    Please add Filter dropdown box for IOS device models.
                    If i want to filter in smc on device model, i have to use the Device property field.
                    Is it posible to make a device model filter dropdown box?

                    1 vote
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                      0 comments  ·  Sophos Mobile Control (SMC)  ·  Flag idea as inappropriate…  ·  Admin →
                    • Sophos Mobile APP capture the same information and list on Andorid and IOS device

                      Information captured by current system is not consistant.
                      Could the app capture the same information the SAME way on devices and platforms.

                      Currently most iPhone 5S s do not capture the Device serial number, while other IOS models do.

                      When iPhone 5S does capture the device serial number, it can be listed under serial_number or imei.
                      Never consistently one or the other.

                      Making it impossible to search for a device on the MDM system through device serial number

                      3 votes
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                        0 comments  ·  Sophos Mobile Control (SMC)  ·  Flag idea as inappropriate…  ·  Admin →
                      • Email user if device becomes non compliant

                        The system can email admin but would like to send an email to the user. It li like this was asked for and signed off but I can only see the option for administrator.

                        6 votes
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                          0 comments  ·  Sophos Mobile Control (SMC)  ·  Flag idea as inappropriate…  ·  Admin →
                        • Web Control on Mobile

                          Mobile are becoming a problem inside Companies and a real protection on them is needed. What I would like to see from Sophos is a real control on the Mobile, where once the Sophos App is installed, the APP retrieves the configuration from Sophos Mobile Server and enforce users navigation. For example they cannot access some URL Categories during the day (even if they are out of the office). If the user removes the Sophos App/Profile, Company data cannot be accessed (Email, Secure Workspace, etc..).A sort of heartbeat already implemented on XG.
                          Thanks.

                          3 votes
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                            0 comments  ·  Sophos Mobile Control (SMC)  ·  Flag idea as inappropriate…  ·  Admin →
                          • email sound

                            Selection of individual iPhone Sound for new email in Sophos Secure Email App

                            2 votes
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                              0 comments  ·  Sophos Secure Email  ·  Flag idea as inappropriate…  ·  Admin →
                            • Support Managed Lost Mode

                              Please support the Apple Managed Lost Mode as introduced with Apple iOS 9.3. Supervised devices can be put into lost mode, allowing location of the devices and locking them while in the lost mode.
                              https://support.apple.com/en-us/HT202804

                              1 vote
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                                0 comments  ·  Sophos Mobile Control (SMC)  ·  Flag idea as inappropriate…  ·  Admin →
                              • Support for Managed Book

                                Please implement the support for managed books on iOS devices

                                0 votes
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                                  0 comments  ·  Sophos Mobile Control (SMC)  ·  Flag idea as inappropriate…  ·  Admin →
                                • Abbility to push internet APN settings (it was availible in older smc version in the command bundles)

                                  Is it possible to push internet APN settings to android devices. In smc 4 I think this was available through the command bundles

                                  1 vote
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                                    0 comments  ·  Sophos Mobile Control (SMC)  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Support for Let's Encrypt free SSL certification

                                    Let's Encrypt provides free SSL certificates and automated renewal.

                                    https://letsencrypt.org/

                                    The addition of free native SSL certificate capability into Mobile Control would be beneficial to cut down on the costs associated with bringing a public server online securely, eliminate manual certificate renewals, and reduce the friction associated with installing a new Mobile Control server.

                                    If capability cannot be built directly into SMC, support for 3rd party Windows tools to generate a certificate would help out immensely.

                                    3 votes
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                                      1 comment  ·  Sophos Mobile Control (SMC)  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Add the Sophos Secure Email App for Windows 10 mobile

                                      Having the Secured Email Container for the emerging Windows 10 mobile OS would be great. Especially very useful for the (great working) dual sim smartphones - for a mixed corp/private use case

                                      10 votes
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                                        0 comments  ·  Sophos Secure Email  ·  Flag idea as inappropriate…  ·  Admin →
                                      • wifi certificate windows phone 8.1

                                        Our premium customer would like to raise a feature request, regarding the configuration of the Windows Phone 8 (8.1), in order to authenticate wifi connection, through certificate. It is something that is possible on windows phone 8, since version 8.1, and it has not yet been implemented into the next version of product (6.1) .

                                        9 votes
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                                          0 comments  ·  Sophos Mobile Control (SMC)  ·  Flag idea as inappropriate…  ·  Admin →
                                        • check certificate authentication

                                          One of our premium customer would like to raise a feature request, regarding the configuration of the Activesync synchronisation, with the use of a certificate, instead of a password.

                                          The solution proposed by the EAS proxy, to support the authentication by certificate, does not answer the customer's need. All they need, is a check, by Sophos, of the existence of a certificate, and not the use of the certificate, to authenticate the user on Exchange, for Actisync.

                                          Some other MDM editors / competitors give this possibility.

                                          3 votes
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                                            0 comments  ·  Sophos Mobile Control (SMC)  ·  Flag idea as inappropriate…  ·  Admin →
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